There's a problem loading this menu right now. The common sense ideas presented in this book certainly make you think. He mentored under a number of Disney University visionaries, including the Disney University founder, Van France. Doug Lipp lays out 13 timeless lessons Disney has used to drive profits and growth worldwide for more than half a century. Seller assumes all responsibility for this listing. Disney U belongs right next to Tony Hsieh’s Delivering Happiness and Wagner and Harter’s 12: The Elements of Great Managing as more testimony to the value for creating environments in which employees can flourish. I was hoping for more insider tips/knowledge from this one. Shipped with USPS Media Mail. I taught classes at Disneyland and the Disney Studios. Something went wrong. In this book, Douglas Lipp explains how "the Disney University develops [who he claims are] the world's most engaged, loyal, and customer-centric employees." :). Reviewed in the United States on August 19, 2019. Good for what it was. $ $ $ This is rated 1 out of 3 dollar signs. As a Disney College Program participant, you'll become part of the magic that is known worldwide. Shipping to 98052: Items in search results. This book highlights the thought, intention, and work put into the Disney culture. Disney Guest Service – Simplify the Complex, Have Fun, Beat the Competition Immediately following the call, the Disney University … By focusing of fewer objectives, i. I have read many business management books that struggle to capture a concrete message and my attention as a reader; this was never a problem when reading Disney U. I also particularly enjoyed how this book was not a mere summary of past Disney or management books. It is probably the ultimate behind the scenes book for anyone who wants to know how it works or who might be looking to get a job at Disney. Does this book contain inappropriate content? 520 results for disney university book. Disney Storybook Collection. I’m using it to apply some of these principles to my management of my work environment. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. I was able to attend a conference where Doug Lipp was a keynote speaker. Best book on business culture I have ever read. Save this search. I found it interesting but not very actionable. Sending a manuscript to any publisher, including Disney and its subsidiaries, is challenging but certainly not impossible. The best part was the summary at the end of each chapter. It is not only well written, but interesting to read too. A few years ago, I was feeling frustrated with my job. Lipp consults with numerous Fortune 100 corporations and travels the world speaking about the lessons he learned at the Disney University. The Disney Book of Maps: A Guide to the Magical Worlds of Disney and Pixar. Just a moment while we sign you in to your Goodreads account. Disney University. Read along with Disney! Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U. Disney Institute Presents: Disney’s Approach to Business Excellence. This book helps you see why that is the case. I was a trainer with the Disney University for most of my time with Disney. Learned a few interesting things about Disney. The best parts of the book for me were the descriptions of how Disney narrows down the focus of training of employees to a few concise terms. Please try again. Well written. An easy skim. Van established four key components to. One where our peers carry a little bit of childlike amazement and showmanship in their respective roles? 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